This column will answer reader questions. I promise to research the questions and offer only knowledgeable, accurate responses. Please email me with your questions, any topic is acceptable. Please write"advice" in the subject line.

Some of the best advice are customer testimonials. This week I am sharing an email sent from a very good friend and Avon customer, Bunny:

Tis the Season….
To Listen To Customers in the Know...

If you know anyone that has super dry skin and it cracks and bleeds in the wintertime, sell them that Silicone Glove. We haven't had any bad winters down here in a long time but one year we did and I worked at Hertz. A young fellow I worked with had skin like that and his hands just looked so very painful. I talked him into trying the silicone glove and it wasn't long before his hands started to heal and get soft again. He will always be a user as he is definately a believer now.

As I told you, I use it mostly in my beadwork to coat my beading thread but in the winter time, I do use it on my hands and in the summer I use it on my hands because of the gardening as I never wear gloves.

When I was young and worked on cars, Silicone Glove used to be sold by the tub full for mechanics to use on their hands so at the end of the day, they could easily wash the grease from their hands. I don't know when they stopped selling it that way but it was forever before I found it again at Avon. I like keeping it on hand.

Hugs, Bunny